Business User’s Expectations with Cloud computing
Neil Ward-Dutton recently posted a comprehensive piece on Cloud computing, SaaS and SOA - the universal service network. He wrote that "Regardless of where services come from (and indeed because they will come from multiple places, creating cross-enterprise service networks), it's increasingly the case that in order to deliver effective IT capabilities in the 21st Century, you need to understand SOA principles and build technology and management structures that really support the principles of service orientation."
Social Media Study, Customer Care Benchmarking
The news as of the first coffee this morning, and the music is The Marshall Tucker Band's first album, cleverly titled The Marshall Tucker Band. It appears we have a law 'n' survey theme going today, so let's get to...
Read more about Social Media Study, Customer Care Benchmarking...SaaS in China
Besides my technical role in developing SaaS architecture guidance, I've had the privilege to be deeply involved in molding the SaaS industry in China. Over the course of the last year, I've travelled to different cities in China, working with my...
Read more about SaaS in China...May the Force.com Be with You
There has been no lack of stories about Force.com , the new platform-as-a-service offering that Salesforce.com announced in 2007 and has been building on ever since. One analyst last week even went so far as to call Force.com a direct challenge...
Read more about May the Force.com Be with You...See Your AdSense Earnings Data in Google Analytics
By integrating your AdSense account with a new or existing Analytics account, you’ll have access to in-depth reports about user activity on your site. In addition to the wealth of metrics already available in Analytics such as unique visitors and...
Read more about See Your AdSense Earnings Data in Google Analytics...Dear Recruiter
Dear Recruiter,I know you have a stressful job and it feels like a sales gig where the more number of people you cold call, the better your chances of success and social engineering are. But here are a few tips before you call my phone or that of my...
Read more about Dear Recruiter...RightNow's Defense Contract
Bozeman, Montana-based RightNow Technologies has unveiled new "defense-ready hosting capabilities" designed to support both the Department of Defense and other civilian government and intelligence agencies, according to company officials, who add...
Read more about RightNow's Defense Contract...